1 South St Suite 110 A Baltimore, MD 21202
LOCAL: (410) 347-0960
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Customer Reviews
Enchanted Petals Florist
Local Baltimore, MD florist
Average Customer Rating: 4.2 of 5 stars. (63 reviews)
Date: Dec 31, 2023
Name: Ellen H

State/Province:MD

Nearly two months after receiving a stunning, huge peace lily after my mom’s passing, this gift is thriving and gorgeous. Thank you so much for such a beautiful plant, and for an excellent door-to-door delivery. The giver, one of your loyal customers, is tops on my gratitude list this year!
Nicole's Reply:
Date: Jan 03, 2024, 12:41 pm

Thank you Ellen. Please continue to enjoy your plant and thank you for taking the time to leave a review.
Date: Oct 12, 2022
Name: Cameron W

State/Province:MD

There are not enough words to describe the exceptional customer service provided by Avalon. I gave her my budget and the rest was history. She even went so far as to seen be a picture of the finished product and followed up with a phone call to ensure my satisfaction. Professional, kind, courteous, caring, and dedicated are only a few words to describe my experience. She went above and beyond to make this happen. I would most definitely seek out Enchanted Petals for future arrangements and would highly recommend them to everyone. Thank you Avalon, you are my HERO.
Date: Feb 21, 2022
Name: Brenda K

State/Province:DE

Exceptional customer service! Avalon handled a very challenging order with the upmost professionalism. She went above and beyond getting the order delivered. There were circumstances (through no fault of Enchanted Petals) that made communication so important. Thank you Avalon, you ROCK!
Avalon's Reply:
Date: Feb 23, 2022, 9:10 am

Appreciate your patience Brenda to allow us to what we do, could not have done it without you!
Date: Jan 28, 2022
Name: Meredith S

State/Province:MD

Avalon called me as soon as she got the order to discuss the details. I really appreciated her reaching out. The flowers were lovely and the customer service was the best.
avalon's Reply:
Date: Jan 29, 2022, 10:34 am

We appreciate your business and thank you Meredith.
Date: Dec 29, 2021
Name: Margaret B

State/Province:MT

I've used Enchanted Petals on several occasions when I'm in Baltimore for conferences. They've always provided prompt service and beautiful arrangements. Highly recommend this florist!
Date: Jul 21, 2021
Name: SHANNON G

State/Province:LA

excellent transaction! Will definitely use you in the future!
Date: Jun 21, 2021
Name: L Oreal D

State/Province:NJ

My experience with Avalon was amazing! The personal phone call to ensure that my delivery was a success was just the icing on the cake. The floral arrangement for Father's Day was absolutely gorgeous! I will certainly be using this amazing florists for future needs in Baltimore.
Avalon's Reply:
Date: Jun 21, 2021, 12:54 pm

Thank you L'Oreal!! Hope You enjoyed your stay and it was a pleasure to serve you.
Date: Jun 04, 2021
Name: Lynn L

State/Province:MD

Excellent service. My daughter loved her flowers! Thank you
Date: Jun 02, 2021
Name: Susan B

State/Province:MD

Charming bouquet of very fresh flowers !
Date: May 08, 2021
Name: Lisa G

State/Province:PA

This was absolutely the FINEST customer that I have EVER experienced! Absolutely exceptional people—I never leave reviews, but I give a 100% positive recommendation! Outstanding!
Avalon's Reply:
Date: May 09, 2021, 8:21 am

Gratitude for your business Lisa!
Date: Apr 26, 2021
Name: Vivian L

State/Province:MD

The bouquet was beautiful
Date: Apr 05, 2021
Name: Kelli B

State/Province:MD

Enchanted petals is the ONLY place we get our flowers from. They always pull through and go above and beyond with their customer service.
Avalon's Reply:
Date: Apr 05, 2021, 10:00 am

So appreciative and grateful for your business Kelli.
Date: Mar 04, 2021
Name: Domanique Q

State/Province:MD

Amazing gift and Amazing service she loved them
Date: Dec 11, 2020
Name: Cheryl M

State/Province:MD

Had a great experience with Enchanted Petals. Avalon went above and beyond to make sure my arrangement reached me. It is absolutely beautiful and I love the mix of flowers and greens for the holiday season. I definitely will order from Enchanted Petals in the future!
Avalon's Reply:
Date: Dec 11, 2020, 11:52 am

Thanks so much Cheryl! It really means alot that you were pleased with the service and the product. Again, thanks for taking the time to acknowledge.
Date: Aug 27, 2020
Name: David T

State/Province:WV

I always low ball star ratings so 4 stars is great. Nice website, easy to use, good feedback when you had a delivery concern. Great job.
Avalon's Reply:
Date: Aug 27, 2020, 7:43 pm

Thank you David! Your feedback is very important to us.
Date: Apr 27, 2020
Name: Cheryl N

State/Province:NY

I had a wonderful experience working with Avalon from afar. The website showing the details of all of the beautiful arrangements was particularly helpful in making a choice. Avalon could not have been more helpful, interested and kind. The bouquet and halo I ordered for a bridal shower were gorgeous, with the recipient telling me they were "the most beautiful flowers" she had ever seen. I could not have been happier and enthusiastically recommend Enchanted Petals! They are now my go to Baltimore florist!!
Avalon's Reply:
Date: Apr 27, 2020, 11:50 pm

Sincere thanks Cheryl! I am so grateful that we had the opportunity to work together.
Date: Feb 18, 2020
Name: Kathleen R

State/Province:MD

Beautiful. Flowers have lasted over a week.
Date: Dec 12, 2019
Name: Shayna G

State/Province:MD

Flowers were beautiful! Thank you!
Avalon's Reply:
Date: Dec 18, 2019, 4:50 pm

Always welcome...thanks for your business Shayna.
Date: Oct 07, 2019
Name: Kyle R

State/Province:MD

Same day timely delivery to a local Baltimore office! Recipient loved them.
Date: Oct 03, 2019
Name: Kimberly B

State/Province:MD

The bouquet was beautifful and delivered on time! Thanks!
Avalon Thompson's Reply:
Date: Oct 03, 2019, 10:51 am

Happy Belated Birthday Kimberly! So appreciative of your review; thanks for loving our work.
Date: Sep 17, 2019
Name: Jacqueline C

State/Province:MD

THANK YOU - Your beautiful arrangement rearrangement made my co-workers day. THANK YOU SO MUCH - YOU ARE MY FLORIST OF CHOICE ALWAYS.
Date: Sep 06, 2019
Name: Jacqueline C

State/Province:MD

The flower arrangement was beautiful and it made the day of the recipient - as a welcome back acknowledgment.
Date: Apr 06, 2019
Name: Catana T

State/Province:CA

Infinite thanks for the joy your beautiful flowers brought to the home of dear friends in need of a little sunshine in their sad times. They were ever-so thrilled, and sent us a picture of the arrangement you prepared with so much care and attention to detail. I am in awe of your artistic talent, and can only say that Baltimore is lucky to have your wonderful services. The flowers were delivered as discussed and requested, and in excellent condition. Thank you so very much. Catana and Patrick Avalon Tully
Date: Feb 19, 2019
Name: Kyle O

State/Province:MD

Given it was Valentine's Day, there was certainly a high level of stress on the team, BUT they did provide a fantastic product when I arrived and even called a few days later to make sure everything went well. A big thank you!
Avalon's Reply:
Date: Feb 22, 2019, 4:49 pm

Thanks so much Kyle!!! We so appreciate your business.
Date: Dec 01, 2018
Name: Lillian A

State/Province:MD

Ordering online was straightforward with a nice selection from which to choose. Because of the short turnaround time between date order was placed and the requested delivery date, the owner contacted me to discuss. It was a very warm and professional conversation wherein I was offered a logical alternative, which I accepted. The flowers were delivered to the church on the morning of the service rather than to the funeral home. All was well; thus, I am likely to use Enchanted Petals Florist again and make referrals to others who are looking to send beautiful flowers for various occasions.
Avalon's Reply:
Date: Dec 12, 2018, 9:29 am

Thank you Lillian! We really appreciate and thank you for your business.
Date: Oct 12, 2018
Name: Karen L

State/Province:MD

they were a gift and very well received. she loved them. thank you!
Date: Oct 02, 2018
Name: elle f

State/Province:NY

wonderful .very personal and professional. My neice loved the hand delivered flowers. She and I will definitely recommend enchanted Petals. thank you.
Date: Sep 26, 2018
Name: Carey L

State/Province:NM

Both the recipient of my Enchanted Petals arrangement and I were delighted. I ordered from my home in New Mexico after finding the shop online. The timely delivery to her office was a highlight of my BFF’s day and I was struck by the beauty of the flowers in photos she shared— both the day of the delivery and over a week later. Fantastic service and a great experience all the way around! I was very pleased and highly recommend this florist.
Date: Sep 15, 2018
Name: Brends G

State/Province:MD

Phone in a arrangement for my brother in law who had passed. Spoke Avalon who did not rush to get off the phone. She immediately new just what I was looking for explained all details on the price. Well I was indeed very very pleased and do was the family. Thanks Avalon you will be hearing from me from now on. GREAT SERVICES
Date: May 29, 2018
Name: Lynn S

State/Province:PA

Love this florist! Stopped in for a last minute bouquet for a college graduation, and walked out 10 minutes later with the most beautiful arrangement I have ever ordered! I had recently ordered prom flowers at a florist from my hometown using the same budget, and received a much smaller bouquet with nowhere near the creative flair of the bouquet I received from Enchanted Petals. Thanks again for being so accommodating.
Avalon's Reply:
Date: Jun 20, 2018, 5:11 pm

Happy to be of service for you Lynn. Thank you very kindly.
Date: Feb 02, 2018
Name: Candice H

State/Province:MD

Beautiful flowers and friendly delivery!
Date: Feb 02, 2018
Name: CW H

State/Province:MD

Order flowers for a friend and they were EXACTLY what I envisioned!! Enchanted did a wonderful job and knew what I was looking for. I highly recommend.
Date: Dec 19, 2017
Name: Leslie R

State/Province:MD

Wonderful service. Owners really care about their customers. My poinsettia was HUGE!!!!! Thx so much y
Avalon's Reply:
Date: Dec 20, 2017, 2:06 pm

We really do care about our clients. Thank you Leslie and Merry Christmas!
Date: Nov 30, 2017
Name: Robert F

State/Province:NC

The staff were extremely helpful and accommodated at least three attempts to make sure my wife received the arrangements at the University of Maryland when she was in fact available for the surprise. Beautiful arrangement and I'd highly recommend this group.
Date: Nov 14, 2017
Name: Jamie S

State/Province:DC

N/A
Date: Jun 23, 2017
Name: Frank M

State/Province:MD

Beautiful arrangement, very accomodating.
Date: Jun 13, 2017
Name: J C

State/Province:MD

Seamless online ordering. I was also called within a half hour of ordering to confirm they had received my order. I did not have the address of the person I ordered the flowers for, they contancted her and was able to deliver them to her home (I was sending them to her job).
Date: May 19, 2017
Name: Joyce S

State/Province:MD

Excellent Service, I was very satisfied.
Date: May 18, 2017
Name: Charlene D

State/Province:MD

Just received the most beautiful arrangement of multi colored roses, including purple! Never saw purple roses before. Simply FABULOUS! Thank YOU Enchanted Petals!
Date: Apr 18, 2017
Name: Michael w

State/Province:MD

Beautiful arrangement and on time service. Very curtious. I was also offered a plan b. This was for my 25 anniversary and everything had to be perfect. It was. Thank you soooo much!
Date: Feb 17, 2017
Name: Anne V

State/Province:MD

Slight SNAFU with my Valentine's delivery which was out of the florist's control. They made up for it by sending an additional arrangement the next day (which happened to be my birthday) which was a surprise, so my husband and I were both happy. Customer service was very pleasant.
Avalon's Reply:
Date: Feb 17, 2017, 11:09 am

No problem...your business is important to us and we thank you.
Date: Jan 21, 2017
Name: Taylor F

State/Province:MD

The flowers I received were beautiful and have blossom into an even more beautiful bouquet.
Date: Jan 13, 2017
Name: Barbara M

State/Province:MD

The flowers were beautiful. As a frequent customer, I find Enchanted Petals great to work with and the product is always very nice.
Date: Dec 19, 2016
Name: Krista H

State/Province:NV

The arrangement was beautiful
Date: Jul 13, 2016
Name: Gail D

State/Province:FL

Flowers were beautiful! Staff called and were able to deliver later since my daughter was out. Liked the personal touch. Will used again!
Date: Jul 06, 2016
Name: Kimberly S

State/Province:MD

Hoping the online picture of my ordered arrangement was delivered (without the bird). No comments from the recipient, feeling that it was well received. E.Robinson
Enchanted Petals Florist's Reply:
Date: Jul 06, 2016, 3:37 pm

Thank you for placing your order with us. We did deliver the arrangement as you requested with no bird inserted; unfortunately, as we were not able to deliver to the recipient directly we had to leave this beautiful arrangement with the Receptionist.